This page is maintained by Waterfront Permitting Services to answer common privacy questions about our services. It describes our current practices and is not an independent certification or legal opinion.
1. Information We Collect
Information You Provide Directly
- Your name, phone number, and email address
- Property address and location details
- Information about your waterfront project (dock construction, shoreline stabilization, boat ramps, etc.)
- Any other information you choose to provide in messages or forms
Information Collected Automatically
When you visit our website, certain information may be collected automatically by our website platform, including:
- IP address and general geographic location
- Browser type and device information
- Pages visited and time spent on our site
- Referring website or search terms used to find us
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries about TVA 26a permits, dock construction, shoreline stabilization, and related services
- Prepare and process permit applications on your behalf as your Authorized Agent
- Coordinate with TVA, contractors, and other parties involved in your project
- Send you updates and communications related to your permit or project
- Improve our website and services
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. How We Share Your Information
In the course of providing our services, we may share your information with:
- The Tennessee Valley Authority (TVA) and other government agencies as required to process your permit application
- Licensed contractors and construction partners within our network who may be involved in your project
- Our website hosting provider in connection with operating our website
- Any other parties with your consent
We require any third parties who receive your information to handle it appropriately and only for the purposes for which it was shared.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining records related to completed permit applications, and as required by applicable law. Project-related records may be kept for several years after project completion.
5. Security
We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party websites, including TVA's official website and contractor sites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.
7. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently received information from a minor, please contact us and we will promptly delete it.
8. Your Choices
You may contact us at any time to:
- Ask what personal information we hold about you
- Request corrections to your information
- Request that we delete your information (subject to any legal retention requirements)
- Opt out of any communications from us
To make any of these requests, please contact us using the information below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Waterfront Permitting Services
Phone: 423-605-7562
Email: contact@waterfrontpermittingservices.com
Website: www.waterfrontpermittingservices.com
